# Effra Support

- [Introduction](https://support.effra.io/docs/introduction.md): Effra's system explained
- [Overview](https://support.effra.io/docs/getting-set-up/overview.md)
- [Insurer details](https://support.effra.io/docs/getting-set-up/insurer-details.md)
- [Bupa Providers Online](https://support.effra.io/docs/getting-set-up/bupa-providers-online.md)
- [Supported systems](https://support.effra.io/docs/getting-set-up/supported-systems.md)
- [Supported systems](https://support.effra.io/docs/getting-set-up/supported-systems.md)
- [Cliniko](https://support.effra.io/docs/getting-set-up/cliniko.md)
- [Splose](https://support.effra.io/splose.md)
- [Mindbody](https://support.effra.io/docs/getting-set-up/mindbody.md)
- [TM3](https://support.effra.io/docs/getting-set-up/TM3.md)
- [Nookal](https://support.effra.io/docs/getting-set-up/nookal.md)
- [Patient payments](https://support.effra.io/docs/getting-set-up/patient-payments.md)
- [Bank reconciliation](https://support.effra.io/docs/getting-set-up/bank-reconciliation.md)
- [Setting up your providers](https://support.effra.io/setting-up-your-providers.md)
- [Using Effra with your PMS](https://support.effra.io/docs/using-effra/effra-and-your-pms/using-effra-with-your-pms.md)
- [Using Effra with your PMS](https://support.effra.io/docs/using-effra/effra-and-your-pms/using-effra-with-your-pms.md)
- [Cliniko](https://support.effra.io/docs/using-effra/effra-and-your-pms/cliniko.md)
- [Splose](https://support.effra.io/docs/using-effra/effra-and-your-pms/splose.md)
- [TM3](https://support.effra.io/docs/using-effra/effra-and-your-pms/tm3.md)
- [Nookal](https://support.effra.io/nookal.md)
- [Collecting patient shortfalls](https://support.effra.io/docs/using-effra/collecting-patient-shortfalls.md)
- [Did not attend invoices](https://support.effra.io/docs/using-effra/did-not-attends.md)
- [Dispute](https://support.effra.io/docs/using-effra/dispute.md)
- [Adding billable items](https://support.effra.io/adding-billable-items.md)
- [Managing your providers ](https://support.effra.io/setting-up-and-managing-your-providers.md)
- [Supported insurers](https://support.effra.io/docs/introduction/supported-insurers.md)
- [Insurer contact details](https://support.effra.io/docs/insurer-contact-details.md)
- [Policy and pre-authorisation number formats](https://support.effra.io/docs/policy-and-pre-authorisation-number-formats.md)
- [Challenges with claims](https://support.effra.io/docs/challenges-with-claims.md)
- [Why is my invoice in Action Required and what do I do?](https://support.effra.io/why-is-my-invoice-in-action-required.md)
- [How do I cancel an invoice?](https://support.effra.io/how-do-i-cancel-an-invoice.md)
- [Why can’t Effra submit an invoice for my practitioner or clinic?](https://support.effra.io/submit-an-invoice-for-provider.md)
- [How do I connect my bank account?](https://support.effra.io/faqs/connect-bank-account.md)
- [What do I do if the patient pays directly?](https://support.effra.io/faqs/direct-patient-payment.md)
- [How do I update patient invoices?](https://support.effra.io/faqs/patient-invoices.md)
- [Why are some of my invoices missing?](https://support.effra.io/faqs/missing-invoices.md)
- [How do I use card on file?](https://support.effra.io/faqs/card-on-file.md)
- [What is the card on file reminder?](https://support.effra.io/faqs/card-on-file-reminder.md)
- [When do payment allocations happen?](https://support.effra.io/faqs/allocation-timing.md)
- [What do I do if the insurer adjusts the invoice amount?](https://support.effra.io/faqs/insurer-adjusted-amount.md)
- [Why have we written this guide?](https://support.effra.io/intro.md)
- [Submitting invoices to insurers](https://support.effra.io/submitting-invoices-to-insurers.md)
- [Getting remittance statements from insurers](https://support.effra.io/getting-remittance-statements-from-insurers.md)


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