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Effra Dispute is a feature that automatically identifies and challenges insurer shortfalls on your behalf. When an insurer incorrectly shortfalls an invoice, Effra reviews the adjudication and follows up with the insurer so you spend less time chasing claims yourself.

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How it works

Effra reviews insurer adjudications in real time, identifies eligible shortfalls, and immediately begins following up with the insurer. Invoices that Effra is challenging are clearly marked in the Effra dashboard with a Dispute in progress label, so your team can see at a glance which shortfalls are already being handled by us. Screenshot showing the Dispute in progress label on an invoice in the Effra dashboard Once we’ve resolved the issue with the insurer, the invoice will automatically get re-submitted if applicable, and the status will be updated.