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Each insurer has different possible formats for policy numbers and pre-authorisation numbers. Effra will automatically check these for you and highlight any issues.

Policy & membership numbers

Insurer	Possible Formats	Examples
Allianz	P + 4 to 9 digits Note: Allianz also have plan numbers, which have a different format.	`P0123` `P001234567`
Bupa	9 or 10 digits (numbers only)	`123456789` `1234567890`
Bupa Global	BI prefix followed by three groups of 4 digits separated by hyphens	`BI-1234-1234-1234`
AXA	7 digits + 1 letter	`1234567A`
	AXA/ or HOL/ + letter + 7 digits	`AXA/A1234567` `HOL/A1234567`
	Letter + 7 digits	`A1234567`
	8 digits + 2 letters + 2 digits	`12345678PP01`
	AXA- + 2 letters + 6 digits	`AXA-AA000000`
	2 letters + 6 digits	`AA123456`
	3 letters + 5 digits	`AAA12345`
	2 letters + 7 digits + 1 letter	`AA1234567A`
AXA Global	INTL7 + 6 or 7 digits	`INTL1234567`
	Prefix from AXI, AXE, AXC, BXI, BXE, BXC, HKE, KVE, or OGI + 8 digits	`AXI12345678` `BXE12345678`
Aviva	6 digits + slash + 3 digits	`123456/123`
	3 digits + 3 alphanumeric characters	`123A1A` `123456` `123ABC`
Cigna	9 digits + hyphen + 2 digits	`123456789-01`
	11 digits	`12345678901`
	9 digits	`123456789`
	5 digits + 1 letter + 3 digits	`12345A123`
WPA	7–9 digits	`1234567` `123456789`
Vitality plan number	5 + 7 digits	`51234567`
	200 + 5 digits	`20012345`
	3000 + 4 digits	`30001234`
	40000 + 3 digits	`40000123`
Vitality membership number	Letter or digit + slash + 7 or 8 digits	`A/12345678` `1/1234567`
Healix	3–6 uppercase letters + 5 digits	`ABCDEF12345` `ABC12345`
	W + 9 digits	`W123456789`
	7 digits	`1234567`
	7 digits + 1 letter	`1234567A`
	OPTOA + digit + slash + 9 digits	`OPTOA1/123456789`

Pre-authorisation numbers

Insurer	Possible Formats	Examples
Bupa	8 digits, always starting with 6 or 7	`61234567`
Bupa Global	Letter A followed by 7–8 digits	`A12345678`
AXA	3 letters + 4 digits	`ABC1234`
	AXACLM followed by 6–7 digits	`AXACLM1234567` `AXACLM123456`
	APP- followed by 9 digits	`APP-123456789`
AXA Global	7 digits	`1234567`
Aviva	6 digits + slash + 2 digits + slash + 4 digits + slash + 3 digits	`123456/12/1234/123` `123456\12\1234\123`
	6 digits + slash + 2 digits	`123456/12` `123456\12`
WPA	6 letters	`MFSNNK`
Vitality	10 or 11 + 6 digits	`10123456` `11654321`
Healix	7 digits + A	`1234567A`
	6 digits	`123456`