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When a patient misses an appointment, you can charge them for it automatically through Effra.

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How it works

When you raise an invoice with did not attend in the line item description, Effra will:
  • Send the invoice to the patient immediately.
  • Charge the card on file, if one exists, when the invoice is due.
This lets you recover missed appointment fees without any manual chasing.

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Turning the feature on

Admins can enable did not attend invoices from the configuration settings in the Effra dashboard.